Consulting Services
Improve your day-to-day performance. And secure the long-term direction of your trade strategy

KGH’s global consulting services support your business in several ways. On a strategic level, you get valuable insights that promote your strategy work and give you a good understanding to help you develop and smoothly execute action plans. We also support you during larger transformations by on-boarding and training your organization. On an operational level, our services help you improve your day-to-day performance by supporting you with the knowledge and capacity to reduce costs, increase quality, and secure a great customer experience through seamless solutions.

The results you can expect:

  • Increased trade performance thanks to deeper insight into (and control of) global changes such as Brexit, the US trade regime, trade barriers and Free Trade Agreements
  • Improved trade and supply chain management – our strategic services help you identify what to do and how to get there
  • More effective and cost-efficient operations through smarter working processes and access to KGH best practice
  • More sustainable customs operations – our operational services help you organize your work and giving you the capacity and knowledge you need
  • Improved compliance and risk mitigation by optimized customs processes and procedures


What we support you with

Our consultancy services are split into Strategy and Operational services.

Strategy Services

Brexit strategy service – lower the risks and costs of Brexit

If you have any uncertainty about how your company will cope with Brexit’s impact on trade and the associated risks to your business, our strategy service helps you navigate, plan and take control. Reducing the costs and risk – and likely giving you a head start on your competition.

The Brexit strategy service helps you understand the potential impact on your business, explore strategic options and, last but not least, define and prioritize what actions to take. We take a holistic approach and assess key areas such as your financial performance, operating model and supply chain. With the resulting action plan, you get advice and actions regarding commercial terms and conditions, supply chain structure, process re-engineering, organization and resources, and more.

Due diligence

Of course, when you operate in an international market you need to be compliant with rules and regulations not just in your home market but also in each market where you operate. However, navigating regulations and ensuring compliant processes can be a difficult and heavy process that is hard to manage solely in-house.

KGH has a thorough understanding of the customs regulations in the EU (and other parts of the world). We review your processes and help you ensure compliant trade management. We also optimize your trade management so you can take the opportunities that exist within the legislation. Which can help you keep costs for your trade flows – as well as time and risk – down to a minimum.

Supply chain analysis

Clearly, where you are and how you operate impacts your supply chain. By being aware of your flow of goods and how customs procedures affect your logistics set-up with lead times, transport routes, border crossings, the type and location of warehousing etc., you can create competitive advantages. These advantages are gained through harmonized customs handling processes that are integrated with your supply chain. Here, we help you identify obstacles for movement of goods and review your potential to secure, adapt and boost your supply network.


Are you aware of all the trade advantages that come with good insight into free trade agreements, customs legislation and other related areas surrounding international trade? Advantages such as better sourcing, lower duties paid and better compliance management.

Do you have a clear picture of what to do when you or someone else has identified errors or uncertainties in your customs management? How big is the “problem”, how do you resolve it and implement recommendations? As an objective and independent investigator, we review your current situation and propose suitable solutions to help you go forward – whether it is to support your business planning or after an incident has occurred.

Operational Services

Global customs support – industry-leading knowledge at your service

Our global customs support service gives you new capacity and a competitive edge. Helping you manage strategic initiatives while solving day-to-day operational tasks, you get designated capacity at your service, led by a senior customs consultant and backed by a virtual team of experts. The service is seamlessly delivered wherever you are, providing quicker and higher-quality customs handling. The service can be carried out on-site, working closely with you and your colleagues, and remotely.


Making sure of the right classification of your goods can both significantly reduce costs and improve risk management. Misclassifications can lead to you either paying too high duties or suffering severe penalties.

KGH supports you in reviewing the commodity codes (e.g. HS, EN, TARIC, tariff, customs codes) of existing article registers, recommending correct tariff codes for new articles, as well as applying for Binding Tariffs (BTI). We can also arrange tailored in-company training to teams and departments within your company to help improve your internal classification work.

Origin and free trade

Knowing which free trade agreements exist, and how to take advantage of them, gives your business more value and a competitive edge. When you import, lower customs duties open up new potential suppliers, pricing and profit margins. At the same time, if you are an exporter, correct origin documentation leads to stronger customer relationships and less commercial risk.

KGH helps you find and weigh up free trade possibilities as well as advising you on origin calculations and documentation. We can also arrange tailored in-company training to teams and departments within your company to facilitate how you work with origin and free trade.

Customs permits and routines (CPR)

With the correct customs permits in place, you can take advantage of specific customs regulations and free trade possibilities. And together with well-documented routines, these permits will secure compliant, cost-efficient and smooth operations.

KGH helps you identify which permits you need, manages the application process and helps with documenting the routines. Moreover, we help you handle enquiries from customs authorities. Everything to ensure that applications are handled correctly and that your permits are in place when needed.

Authorised economic operator (AEO) – secure and facilitate your international trade flows

Receiving AEO status brings several benefits to your business, including better compliance, cost reductions and increased operational efficiency. Additionally, AEO status can have a positive impact on your brand, strengthening your competitive advantages.

KGH provides a full-package solution to help you get there. We work with you all the way – from decision-making, preparation and development of processes and routines to implementation and maintaining the status. What’s more, KGH not only helps you achieve an AEO permit, we also help you maintain the status and get the most value in the long term.

By helping almost 1,000 companies around the globe to become AEOs, and by developing AEO programmes for customs authorities and governments, we know the AEO concept inside and out. And we use this knowledge and experience to help you. Learn more by filling in the form and talking to one of our experts.


  • Hands-on, action-based approach with a focus on results. We are pragmatic, engaged and work hard to reach set targets
  • Leading expertise. We are deeply involved in setting the scene for customs as we are engaged in building new international standards, methods and technology, and have been implementing best-practice models on the ground
  • Our knowledge. We know what works and have best practices for leveraging results. After thousands of projects, we have gained strong business and industrial knowledge. Knowledge we use to help optimize your business strategy
  • Global network and reach. We have access to key stakeholders in governments, authorities and associated experts all over the world. Getting the information you need fast – and getting the job done