About VWR International, their challenges and how KGH supported them. Initially, VWR did not have any central customs management. Instead, each forwarder also handled the import declarations. The forwarders used several different customs software systems, and archiving of all import processes varied dramatically.
As a result, internal evaluations of customs processes and external auditing were complicated, leading to increased inefficiency and a higher risk of stating incorrect customs values or overlooking restrictions or quotas. Read about the customer case here